Learn how to effectively communicate and resolve conflicts within your department.
Conflict can cause deep rifts in the framework of an institution. When a department chair is able to clearly communicate goals and expectations for faculty performance, this can mitigate potential conflicts and help to establish and maintain a healthy working environment. Despite these realities department chairs rarely receive the training needed to assume the role of conflict mediator.
Join us online to learn five key conflict management styles, as well as when and how to apply them. These five approaches will be threaded into the scenarios that we’ll share throughout this online training:
- Collaborating
- Compromising
- Accommodating
- Competing
- Avoiding
This program will help any department chair manage conflict more effectively during their tenure leading a department.
Additional information can be found at:
http://www.academicimpressions.com/sites/default/files/0314-conflict-management.pdf